Wednesday, March 28, 2012

Report window opens, remains blank

I am trying to open reports through an existing application. When I click the button to run the report, the new window opens, appears to be trying to load (the windows logo in the top corner is flowing, the hourglass is present), and then stops. I am left with a blank window, no report, and no error message.

I am able to view and run the reports through the Report Server. Other users are able to run the reports through the application.

Any ideas?

Thanks,

Michelle

I found a solution. I had Adobe Reader 6.0 installed (still not sure why it wasn't working with that). I uninstalled this and installed the latest version of Adobe Reader (8.1), and it worked.

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