Report Server Windows Service

Hi everyone,

I am not able to access my report server. Here is the message i get when i try to configure it.

System.InvalidOperationException: Cannot start service ReportServer on computer 'Machine-9JP5R91'. > System.ComponentModel.Win32Exception: The service did not start due to a logon failure
End of inner exception stack trace
at System.ServiceProcess.ServiceController.Start(String[] args)
at System.ServiceProcess.ServiceController.Start()
at ReportServicesConfigUI.Panels.ServerInformationPanel.StartStopServiceTask(Boolean start)

It says log on failure but i dont know how to change the settings...

Please let me know....

Thanks!!

SqlNew

The Report Server Service requires an account to run. You can set this account through the MMC Service control panel applet or by using the RS Configuration tool. The account password may have expired and all you will need to do is set a new password.

One issue to understand is that if you change the user account that starts the service, the encrypted content of your report server will not work. You will need to restore a backup of the encrypted content if you have it or delete the content. If you delete the content, all stored user and password information will be removed. You should back up your database if you need to change the account.