Report Server website - button presses ignored

I'm seeing a strange problem on my production Reportng Services (SQL 2000)
server.
Some of the website buttons, like OK & CANCEL when attempting to create a
new site-wide Schedule, don't function. No error reported when you press
them, they're just ignored, it's as if the installation failed to complete
properly.
My development server, also running SQL 2000 and Reporting Services, doesn't
have the issue.Have you got activeX disabled?
Are you running sp2?
SimonN wrote:
> I'm seeing a strange problem on my production Reportng Services (SQL 2000)
> server.
> Some of the website buttons, like OK & CANCEL when attempting to create a
> new site-wide Schedule, don't function. No error reported when you press
> them, they're just ignored, it's as if the installation failed to complete
> properly.
> My development server, also running SQL 2000 and Reporting Services, doesn't
> have the issue.|||HI. Tks for the reply.
No ActiveX is not disabled, and client PC is running SP2.
Browsing the two installations from the same client, so i can bring up two
IEs one pointing to an RS website that works and the other to the one that is
faulty.
"SmartbizAustralia" wrote:
> Have you got activeX disabled?
> Are you running sp2?
> SimonN wrote:
> > I'm seeing a strange problem on my production Reportng Services (SQL 2000)
> > server.
> >
> > Some of the website buttons, like OK & CANCEL when attempting to create a
> > new site-wide Schedule, don't function. No error reported when you press
> > them, they're just ignored, it's as if the installation failed to complete
> > properly.
> >
> > My development server, also running SQL 2000 and Reporting Services, doesn't
> > have the issue.
>|||Simon,
Look in the Program Files\Microsoft SQL Server\MSSQL\Reporting
Services\ReportManager\RSWebApplication.config file for a <ReportServerURL>
and <ReportServerExternalURL> config values. Many times these reference the
machine name instead of the URL used to access the reporting services. I've
found if these these entries don't match the domain name in the URL used to
access report manager, many of the buttons simply don't do anything when
clicked.
- Chris
"SimonN" <SimonN@.discussions.microsoft.com> wrote in message
news:63A63397-D966-4A70-8D5A-24AD9054E50B@.microsoft.com...
> I'm seeing a strange problem on my production Reportng Services (SQL 2000)
> server.
> Some of the website buttons, like OK & CANCEL when attempting to create a
> new site-wide Schedule, don't function. No error reported when you press
> them, they're just ignored, it's as if the installation failed to complete
> properly.
> My development server, also running SQL 2000 and Reporting Services,
> doesn't
> have the issue.|||Chris,
Thanks for the reply.
I checked the value of ReportServerURL in the RSWebApplication.config, it's
set to the correct name of the server. I have a DNS alias that user will use
to run reports, but for all administration I'll stick to using the actual
server in the URL.
I don't have an entry for ReportServerExternalURL, but it sounds like this
is a 2005 feature when accessing the Report Server through a firewall. I'm
only running the 2000 version.
Unfortunately, I'm still seeing the same issue even when I browse with the
serve name identified by the ReportServerURL config element.
"Chris Walls" wrote:
> Simon,
> Look in the Program Files\Microsoft SQL Server\MSSQL\Reporting
> Services\ReportManager\RSWebApplication.config file for a <ReportServerURL>
> and <ReportServerExternalURL> config values. Many times these reference the
> machine name instead of the URL used to access the reporting services. I've
> found if these these entries don't match the domain name in the URL used to
> access report manager, many of the buttons simply don't do anything when
> clicked.
> - Chris
> "SimonN" <SimonN@.discussions.microsoft.com> wrote in message
> news:63A63397-D966-4A70-8D5A-24AD9054E50B@.microsoft.com...
> > I'm seeing a strange problem on my production Reportng Services (SQL 2000)
> > server.
> >
> > Some of the website buttons, like OK & CANCEL when attempting to create a
> > new site-wide Schedule, don't function. No error reported when you press
> > them, they're just ignored, it's as if the installation failed to complete
> > properly.
> >
> > My development server, also running SQL 2000 and Reporting Services,
> > doesn't
> > have the issue.
>
>