Report server times out with error "report server is not responding"

Hi. We have RS2005/SP1 installed on Win2003/SP1. When we first installed it and it was running under Windows Authentication, we did not notice any slowness or timeouts while working with Report Manager or Management Studio. However, after we switched to Forms Authentication and set up the security extension sample provided, both the Report Manager and Management Studio (connected to Reporting Services) started to time out very often (even when simply browsing through the folders). It seems that Report Manager is timing out more often than Management Studio, however. After Report Manager times out, if I click the "Home" link or hit the "Back" button and try the same operation again, it usually works. The next few clicks work fine and I get a quick response, then it times out again.

Any help would be appreciated. Thanks

- Mark

Hi Mark,

We have not seen this problem reported before. I will take a look and if there is anything we can do about it, I will let you know.

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Hi Brad.

Have you been able to gather any information on this? Any suggestions as far as things to try to troubleshoot the issue?

Thanks

- Mark

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Hi Mark,

I did not get very far with this one. One person I talked to said to make the timeout in the Web.config file longer for SessionState. I looked and found the following in my web.config

<sessionState mode="InProc" cookieless="false" timeout="20" />

You could try changing this value to 100 or changing cookieless to true.

Otherwise I have not heard of anything to help on this one.

One other item to look at is the Web.Config settings in the following link.

http://msdn.microsoft.com/library/default.asp?url=/library/en-us/dnsql2k/html/ufairs.asp